Frequently Asked Questions
1. What are Scone City’s hours?
Monday – Friday 6:30am to 1:30pm
Saturday – Sunday 7am to 1:30pm
2. Do you offer Gluten Free Scones?
Yes, we offer at least one GF flavor each day with more variety on the weekends. Our baking team uses Cup4Cup as our base GF flour. For more information please check out the following link: www.cup4cup.com
3. Do you offer Vegan Scones?
Yes, we offer at least one vegan flavor each day. Our vegan customers are small but growing therefore we bake off a small number each day. To replace the dairy, we use soy milk and coconut oil. If you require a larger number of vegan scones please place a special order at least 1 day in advance.
4. Do you offer non dairy milk?
Of course, we have Almond, Soy, Coconut, and Oat milk available every day.
5. Do you deliver?
There are a variety of ways to have scones delivered:
For larger orders (over $50) to business in the Chicago proper area (within 2 miles from the shop) we offer delivery for an additional fee of $25.00.
6. Do you bake smaller scones for special events?
Yes, we bake mini scones that are just about 1/3 the size of our every day scones. They are available to order in advance in dozens. We ask that you order your flavors in dozens – $20/dozen. All of our flavors are available mini.
7. Is Scone City available to rent for a private party?
Yes! Scone City closes early to allow for private events in the afternoon. Please send a note to firstname.lastname@example.org for more details.
8. Are dogs allowed to come into Scone City?
Dogs are more than welcome on our patio but unfortunately the health department will not allow our four legged friends inside. Please don’t forget that our doggie scones are a favorite in the neighborhood and 100% of sales are donated to P.A.W.S. For more details go to www.paws.org
For birthdays, we also offer our doggie scone in a larger size because why not!
9. Do you sell out every day?
We are thrilled to have such a loyal following within our first years in Wicker Park. We adjust the number of scones we bake each morning with the intent of having scones from open to close, however that doesn’t always happen. If you have your heart set of a box of scones just place a special order over email (email@example.com) and we’ll have it ready for you at the shop.
10. When are the scones baked? Can I keep them for a few days?
We bake fresh scones each morning and they are best enjoyed on the same day. However, if you must keep them overnight we recommend wrapping them up in plastic wrap and keeping them at room temperature.
11. Do you offer platters for larger orders?
Yes. Our platters can be made any size over 12 and in any combination of scone flavors. A small platter typically holds 1 dozen while a large platter holds 2 dozen plus. We HIGHLY recommend placing your order via email at least 2 days prior to pick up. Send a note to firstname.lastname@example.org with any special order and/or requests. Don’t forget to add on jam, clotted cream or lemon curd!